FAQs

  • Yes, we currently accept the following insurance plans:

    Aetna

    Blue Cross Blue Shield

    Harvard Pilgrim

    Mass General Brigham

    MassHealth

    Medicare

    United

    VA Community Care

    More plans will be added soon.

  • Insurance typically allows people to return to occupational therapy for additional treatment for the same condition. You may want to return to therapy to work on new skills, because you have had a change in your health, or because you have had a change in your function.

  • Request an OT referral from your Primary Care Provider, Neurologist, Optometrist, or Ophthalmologist. Ask them to fax the referral to us at 413-450-0440. After we receive the fax, we will call you to schedule an evaluation and answer any questions you have.

  • Telehealth enables you to have appointments with your healthcare provider via a video chat. For therapy visits you will need to have a computer, tablet, or phone that has a camera and microphone as well as a stable internet connection.

  • Telehealth can be a good, convenient means of receiving therapy for many people. It can be beneficial for a therapist to see your home environment and for you to use items in your own home during therapy appointments. However, if you have difficulty using a computer because of light sensitivity or vision loss, in-person appointments are likely a better option.

    Also, there may be reasons a therapist would like to see you for in-person appointments including use of specific therapy equipment, for assessments, or for hands-on treatment.

    Contact us if you’d like to discuss whether you could be seen through telehealth.